{"id":12865,"date":"2021-05-04T16:00:36","date_gmt":"2021-05-04T21:00:36","guid":{"rendered":"https:\/\/www.osfhealthcare.org\/blog\/?p=12865"},"modified":"2023-02-01T14:47:32","modified_gmt":"2023-02-01T20:47:32","slug":"5-lessons-learned-for-innovating-inside-a-health-care-system","status":"publish","type":"post","link":"https:\/\/osf-blog.live.imagescape.com\/blog\/5-lessons-learned-for-innovating-inside-a-health-care-system\/","title":{"rendered":"5 lessons learned for innovating inside a health care system"},"content":{"rendered":"<p>It\u2019s exciting to come up with ideas that can potentially impact the world around you. But it\u2019s not terribly easy to turn those concepts into working technology or products that people want to use or buy.<\/p>\n<p>The Office of Innovation Management, a part of <a href=\"https:\/\/www.osfinnovation.org\/\">OSF Innovation<\/a>, helps Mission Partners move their health care ideas from concept to reality.<\/p>\n<h2>Innovation process<\/h2>\n<p>We start with a discussion with the individual who has come up with a potential solution, to understand the problem they are trying to solve. Our team then does research on whether a product or service already exists that might solve the problem.<\/p>\n<p>We talk with our own clinicians and subject matter experts to better understand the problem and get their candid thoughts on the proposed solution. And then we look into whether there is an opportunity for this concept to benefit not just OSF HealthCare, but other health care systems, as well.<\/p>\n<p>If we find that an idea is big enough to pursue, we work with our internal teams, including <a href=\"https:\/\/www.osfinnovation.org\/jump-simulation\">Jump Simulation<\/a> engineers and <a href=\"https:\/\/www.osfhealthcare.org\/blog\/healthcare-analytics-leveraging-data-to-transform-health-care\/\">Healthcare Analytics<\/a>, among others, as well as outside firms to create a proof of concept to help determine if it\u2019s feasible, desirable and viable.<\/p>\n<p>Once we have that, we need to test it with those who could be impacted by the solution and gather feedback along the way. It\u2019s also during this stage we would decide whether to apply for intellectual property protection.<\/p>\n<p>Next, we reach out to potential outside customers, such as other health care systems, to receive their feedback on a particular solution. If warranted, we also begin looking for additional partners that can help further develop our ideas as part of the process to bring them to market.<\/p>\n<p>Depending on the solution, the path to market could be through an outside partner via a licensing or distribution agreement, or getting to market could be done more directly through an appropriate division of OSF HealthCare. The inventor is a partner in this whole process.<\/p>\n<h2>Lessons learned<\/h2>\n<p>Since our team\u2019s inception about two-and-a-half years ago, we\u2019ve seen upwards of 150 ideas submitted in a variety of ways. Some of these proposals have turned into <a href=\"https:\/\/www.osfhealthcare.org\/blog\/is-continuous-improvement-innovation\/\">improvement projects<\/a>. Twenty are going down the product development line. And we\u2019ve helped one inventor file a patent. It\u2019s been quite the journey. Here are a few lessons we\u2019ve picked up along the way.<\/p>\n<p><strong>Patience is a virtue<\/strong><\/p>\n<p>Depending on the maturity of a solution, it can take anywhere from nine to 18 months for an idea to go from concept to reality. For inventors, this can feel like a long time. However, this helps our team ensure we\u2019ve taken the necessary steps to bring forward the best possible solution.<\/p>\n<p><strong>Validate problems sooner<\/strong><\/p>\n<p>A Mission Partner may have an idea they believe solves a major problem. But maybe others may disagree. We have to speak to potential customers to find out their pain points and ensure the proposed solutions provide value to them. That sets us up to create a <a href=\"https:\/\/www.osfhealthcare.org\/blog\/a-chance-to-turn-my-idea-into-reality-part-deux\/\">value proposition<\/a> that influences the end \u201ccustomer,\u201d whether internal or external, to understand why they should choose our product over others to meet their needs.<\/p>\n<p><strong>Develop a methodology to measure results<\/strong><\/p>\n<p>This would allow us to track the progress of an idea through the innovation process and enable us to know sooner whether we should move forward with a concept. It will also help us continue to learn over time and improve our process.<\/p>\n<p><strong>Tap into the minds of your colleagues<\/strong><\/p>\n<p>We have found that Mission Partners enjoy hearing about new ideas coming from their coworkers and want to help! They want to ask us the tough questions. They want to test the ideas. And they want to add their feedback. All we have to do is ask.<\/p>\n<p><strong>Innovation is not the same as patentability<\/strong><\/p>\n<p>A Mission Partner may come up with an innovative idea to solve a problem. But that doesn\u2019t mean it can be patented. While the inventor might feel discouraged by this, it\u2019s important they know that intellectual property is not THE measuring stick of whether something is innovative. All it means is that we have to take a different approach to bring an idea to market or to use it within OSF HealthCare.<\/p>\n<h2>Build it and they will come<\/h2>\n<p>We had an idea that giving our Mission Partners the opportunity to solve health care challenges would be welcome. And we\u2019ve been pleasantly surprised at the response we\u2019ve received by establishing an idea submission process. Mission Partners proposing concepts come from all walks of life and throughout the entire Ministry.<\/p>\n<p>We plan to expand that even further by visiting our facilities throughout the organization and sharing available innovation resources through internal communication channels. We also plan to build our online presence and share success stories along the way. Overall, we want everyone working for OSF HealthCare to know they are an important part of helping us achieve our vision to transform health care for the people we serve.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s exciting to come up with ideas that can potentially impact the world around you. But it\u2019s not terribly easy to turn those concepts into working technology or products that people want to use or buy. The Office of Innovation Management, a part of OSF Innovation, helps Mission Partners move their health care ideas from concept to reality.<\/p>\n","protected":false},"author":23,"featured_media":12867,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"no","footnotes":""},"categories":[355],"tags":[341,954],"coauthors":[1021],"class_list":["post-12865","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-innovation","tag-jump-simulation","tag-office-of-innovation-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 lessons learned for innovating inside a health care system | OSF HealthCare<\/title>\n<meta name=\"description\" content=\"The vice president of Innovation Integration explains how his team helps Mission Partners bring their ideas from concept 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