{"id":907,"date":"2015-07-15T11:05:31","date_gmt":"2015-07-15T11:05:31","guid":{"rendered":"http:\/\/www.osfhealthcare.org\/blog\/?p=907"},"modified":"2019-07-26T08:13:25","modified_gmt":"2019-07-26T13:13:25","slug":"virtual-urgent-care-rescue","status":"publish","type":"post","link":"https:\/\/osf-blog.live.imagescape.com\/blog\/virtual-urgent-care-rescue\/","title":{"rendered":"Online Urgent Care to the Rescue"},"content":{"rendered":"<p>It\u2019s never fun or convenient to be sick. As a married and working mom of two, Amy Dooley knows this well. That&#8217;s where online urgent care comes in handy.<\/p>\n<p>Amy, a Peoria resident who works full-time as a Human Resources representative, has two children who attend daycare and is no stranger to the illnesses that can strike out of nowhere.<\/p>\n<p>On a recent Monday night, Amy\u2019s kids were in bed and she knew she needed to seek care for her symptoms, which included a stuffy nose and head, an ear ache, a painful cough and the need to use her inhaler more than usual. But she was in a bind, with her doctor\u2019s office closed.<\/p>\n<p>She was also uncertain if she would be able to take time away from work the next day for a visit.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-914\" src=\"https:\/\/osf-blog.live.imagescape.com\/blog\/wp-content\/uploads\/2015\/04\/AmyDooleyTestimonial-710x371.jpg\" alt=\"Online urgent care patient Amy Dooley\" width=\"710\" height=\"371\" srcset=\"https:\/\/osf-blog.live.imagescape.com\/blog\/wp-content\/uploads\/2015\/04\/AmyDooleyTestimonial-710x371.jpg 710w, https:\/\/osf-blog.live.imagescape.com\/blog\/wp-content\/uploads\/2015\/04\/AmyDooleyTestimonial-500x261.jpg 500w, https:\/\/osf-blog.live.imagescape.com\/blog\/wp-content\/uploads\/2015\/04\/AmyDooleyTestimonial-300x157.jpg 300w, https:\/\/osf-blog.live.imagescape.com\/blog\/wp-content\/uploads\/2015\/04\/AmyDooleyTestimonial-768x401.jpg 768w, https:\/\/osf-blog.live.imagescape.com\/blog\/wp-content\/uploads\/2015\/04\/AmyDooleyTestimonial-400x209.jpg 400w, https:\/\/osf-blog.live.imagescape.com\/blog\/wp-content\/uploads\/2015\/04\/AmyDooleyTestimonial.jpg 1200w\" sizes=\"auto, (max-width: 710px) 100vw, 710px\" \/><\/p>\n<p>Amy remembered hearing about <a href=\"http:\/\/www.osfoncall.org\" target=\"_blank\" rel=\"noopener noreferrer\">OSF OnCall, an online urgent care clinic<\/a> that is accessible anytime of the day or night from a smartphone, computer or tablet, at a cost of $35.<\/p>\n<p>These online visits can be appropriate for diagnosing and treating everything from sinus infections and flu to bladder infections, pink eye and poison ivy.<\/p>\n<p>Amy visited the website to request a virtual visit and was speaking with a doctor \u2013 from her living room \u2013 about 15 minutes later.<\/p>\n<p>During the visit, the physician:<\/p>\n<ul>\n<li>Asked about physical symptoms<\/li>\n<li>Listened to Amy\u2019s cough<\/li>\n<li>Walked her through a physical exam by having her tap and press on sinus areas<\/li>\n<li>Discussed her health history<\/li>\n<\/ul>\n<p>The doctor diagnosed Amy with a sinus infection and prescribed an antibiotic, which was called in to a pharmacy just blocks from her home.<\/p>\n<p>The exam took about 18 minutes, and Amy didn\u2019t have to leave home \u2013 or even change out of her pajamas.<\/p>\n<p>She also received an email summary of her visit, with instructions for follow-up care with her primary care physician should the symptoms persist. About 4 days later, she was back to feeling 100 percent better.<\/p>\n<p>\u201cThis is so convenient for working mothers, and saved me from having to schedule time away from work,\u201d Amy said. \u201cWhen you think about travel time to the clinic, time spent in the waiting room and even time spent waiting for a prescription at a pharmacy, it adds up. My co-pay is $20 anyway, and this saves so much time.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s never fun or convenient to be sick. As a married and working mom of two, Amy Dooley knows this well. That&#8217;s where online urgent care comes in handy. Amy, a Peoria resident who works full-time as a Human Resources representative, has two children who attend daycare and is no stranger to the illnesses that [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":914,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[223,108],"tags":[214,215],"coauthors":[709],"class_list":["post-907","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-patient-story","category-women","tag-osf-oncall","tag-urgent-care"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Online Urgent Care to the Rescue - OSF HealthCare Blog<\/title>\n<meta name=\"description\" content=\"When Amy&#039;s doctor&#039;s office was closed and she was fighting a sinus infection, she turned to OSF OnCall, an online urgent care clinic.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/osf-blog.live.imagescape.com\/blog\/virtual-urgent-care-rescue\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Online Urgent Care to the Rescue - 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